Client service


Client service

Our priority is for the customer to be satisfied, not only with the high quality and timely production, but also with overall relationship and service. At any time, they can get the information about the status of his order, and if they like, they can control the production process by:

- Obtaining certified proofs before the printing begins
- Approval of the print, i.e. their presence during the printing process
- Obtaining printed, folded and trimmed sheets before binding and post production

Transportation and delivery of the finished products, packed in accordance with the client’s preference to the address given by the client, can be organized by the buyer (if they prefer so or they have companies they cooperate with in this field) or by us. If we take it upon ourselves, we always find the most rational and convenient way for our customer, with absolute compliance with all international business regulations, followed by adequate documentation.

Another convenience for EU clients is that they can import the products from EU as well which is enabled by our branch in Slovenia.


Grafostil logo

GRAFOSTIL DOO - Serbia

Phone number:
+ 381 34 302 770
+ 381 34 343 654

Fax:
+381 34 302 771

E-mail
office@grafostil.rs

Address
KANICOVA 5v
34000 Kragujevac

GRAFOSTIL DOO - Slovenia

Phone number:
+386 31 349 473

E-mail
info@grafostil.si

Address
Brnčičeva 5
1231 Črnuče
Ljubljana, Slovenia